How Long Is the Wait Time After I Order a Mars Caravan?
Short answer: most current Mars models are sitting in a build window of 4-5mths from confirmed order(10% deposit paid) to handover.
What Happens Between Order and Pickup
Here's the full sequence — so you know what you're waiting on, and when:
- Quote & Negotiation — we confirm spec, options and price.
- Initial Deposit — $1,000 (or full 10%) to secure your place in the build queue.
- Build Deposit — full 10% paid. Now it's a confirmed sale and the order goes to production.
- Order Placed — your van is queued in the factory build schedule.
- Van Arrived & In Production — chassis and shell stage.
- Production Complete — your van is finished and ready for pre-delivery checks.
- Payment Complete — final balance settled.
- Awaiting Pickup & Handover — we book your handover appointment and send your VIN through for insurance.
- Delivered — you take the keys and we run through the 2-hour handover.
What Affects Wait Time
Standard bullds generally fall in the 4-5mth build time but customised vans can be between 6-12mths depening on the model and scale of customisation
Spec complexity — heavily-optioned builds take longer than standard spec.
Time of year — winter and pre-Christmas runs are busier as people get ready for summer travel.
Supplier components — occasionally a specific accessory or appliance has a longer supplier lead time.
If You Need a Van Sooner
Two options worth asking about:
- Stock vans — finished builds sometimes available without a wait. Spec is what's already built — can't be changed.
- Clearance Vans — we do have vans that have been demo or older models that may suit what you're after. Worth asking.
What We Promise on Communication
Once your order is placed, you don't disappear into a black hole. You can track your vans progress from our website giving you ETA's and delivery estimation. You also get automated build-stage emails as your van moves through production giving you a snap-shot of the general build stages. If you ever want a status update outside of those, your sales contact is one call away.
Talk to your nearest branch for current lead times on your order.
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